Ordering: We will be glad to take your order by phone during business hours. Our web site now has a shopping cart which is available anytime. Mail and fax are also options but please include a daytime phone number so we can get in touch if need be. Most orders ship within a day of our receiving them. We will contact you if we are out of stock on any items. Custom assemblies may take longer.
Payment: We accept Visa, MasterCard, Discover & American Express cards. US Postal money orders are also accepted. On line orders can also use PayPal. We do not ship COD or accept personal checks.
Prices: It happens very rarely but yes, our prices are subject to change without notice.
Hours: 9am to 5pm Eastern time Monday to Friday.
Shipping: We ship most orders by UPS or USPS Priority Postal service. Shipping charges will be added to your order total. International and overnight shipping can be arranged if needed.
Shipping Damage/Claims: Please check our order when you receive it. If the package is crushed or torn and parts are missing or damaged you should first notify the carrier. (USPS or UPS for example) If we sent the wrong items or something is missing we want to make it right. Please let us know within 14 days of our shipping the order.
Liability: Neither StreetWorks, its dealers or agents shall be held liable for damages, loss, injury, or other claims resulting from the use, misuse or inability to use any of these products. StreetWorks has no control over the usage of its merchandise and therefore has neither obligation nor liability for occurrences alleged to be resultant from the use of its products. The purchaser is solely responsible for determining the acceptability, legality, and safety of any products for use in your specific application. Our responsibility is limited to the original purchase price and to the original purchaser per our policy.
Returns: Please call before returning any merchandise. Proof of your purchase is required. Non-defective returned parts may be charged a restocking fee of $10.00 or 10% of the purchase price, whichever is greater.
Custom panels or special orders are not returnable.
HR StreetWorks, LLC (dba Watson’s StreetWorks) Limited Warranty
Watson’s StreetWorks products are warranted against defects in material and workmanship for a period of one year from purchase date. Proof of purchase is required. There may be specific exceptions to this warranty listed in the instructions for certain products. Products manufactured by other companies may be warranted by the manufacturer. Any consequential and/or incidental damages are not recoverable under this warranty. These exclusions may not apply in certain states.
Products that fail due to: wear and tear, water damage, misuse or use beyond intended purpose, alteration, neglect, improper installation, or damage by you or someone else are not covered by our warranty.
Note: Any attempt to repair, modify or alter a product will void all warranties.